At the right-hand corner under "About Chase," click on Chase customer service. Then, go and scroll to the very bottom of the page. Unfortunately, inquiries have to go through a lengthy process of assessment before they can get a response from the company. Submitting your issue to Chase is only the initial step. How and where can I get immediate help regarding my Chase concerns? Chase is a massive world-class corporation that receives thousands, if not millions, of messages from around the globe. Remember, contacting Chase's customer service does not mean you will instantly get a reply, or even get a reply at all.
Here's Chase's key contact information: Main Contact Number: Rather than contacting them by email, Chase requires customers to log in to Chase Online SM to use Chase’s Secure Message Center. How do I get in touch with Chase by email? Learn how to skip the phone queue for ANY company in 45 seconds: Remember, you do not have to waste your time waiting for someone to answer your calls. At the time of writing, the hold time was 20 minutes. Calling this number is free of charge, and it is most time-efficient to dial it at 9:45 a.m. On average, the waiting time is 20 minutes.
for the shortest possible hold time.Ĭontact 80 for lost cards. This can be a real pain, so try to call at 10:15 a.m. It takes 50 minutes or even longer for someone to answer the phone. To quickly get a live person, dial 0.Ĭontact 80 for freedom card concerns. It is preferable to call this number at 10:15 a.m. This number has a hold time of about 20 minutes. Calling a targeted help number will increase the chances of resolving your problem fast.įor mobile banking concerns, call 87. You can also find a separate number for international customer service. To get targeted help, you can contact numbers specifically for mobile banking, freedom cards, and lost cards. You can contact this number 24 hours a day, seven days a week. Their general customer support number is 80. The contact numbers for Chase customer serviceĬhase customer service is available at five different phone numbers. DoNotPay contacts support for you, waits in the queue, and notifies you once it reaches a live human. To avoid the wait, try downloading DoNotPay. Customers usually spend 20 minutes on hold when contacting Chase by phone. Jump the Phone Queue for Any Company Chase Customer Service Hacks The Hassle-free Way to Contact Chase Customer Service DoNotPay provides a platform for legal information and self-help. DoNotPay is not a law firm and is not licensed to practice law. Because everyone is unique, our self-help tools are never guaranteed to help with any specific situation. As a result, you should make sure to do your own independent research. IEditorial Note: These blog posts represent the opinion of DoNotPay’s Writers, but each person’s situation and circumstances vary greatly.
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